There are many reasons an email may not have arrived...
* You may have accidently mistyped one of the email addresses in the card.
Over 10% of greeting cards sent have mistyped email addresses.
If you received the confirmation notice that your card was sent, you
can double check the receivers address in that notice.
* The receiver may have not recognized the email and may have deleted it.
With the huge volume of junk mail people receive daily, sometimes people
delete our messages by accident. We do take many precautions to make
sure that our mail is as clean looking and as visible to the receiver
as possible to avoid this. You can help by being sure to enter both
yours and the receivers first and last names when sending the card. This
makes the card more noticable to the receiver.
* There may have been a network problem or the remote side may have
delayed or blocked our message due to a technical problem out of our
control. If the remote site was having problems or there was a problem
with the receivers account, for example it may be "out of spaces" (the
receiver may not have any more room in their mailbox to receive messages),
the card notice may be lost.
* The remote webserver may have marked our email as spam and placed it
into a "Junk" or "Spam" folder on the receivers side. This is a less
common situation as we take many precautions and work directly with
most major providers to assure that this does not happen. Unfortunatley
however it can still happen in certain situations. You should ask
the person to check any Junk mail folders they may have in their account.
If the intended receiver did not receive your card, but you received
the notice that it was sent, you can forward them your notice or give
them the pickup ID that you were given so they may view the card.
